As alarm systems continue to evolve, reliable and flexible communication has become a critical part of every installation. Texecom's SmartCom Pro range represents a significant step forward in alarm signalling, designed to meet the demands of modern security environments while remaining practical for installers and end users alike. Built to work seamlessly with a wide range of third-party intruder panels, SmartCom Pro creates a future-ready pathway to digital services without the need for costly panel replacements, making it an ideal solution for both new installations and system upgrades.
Product Line-Up
The SmartCom Pro product line has been developed specfically to provide universal alarm communications across third-party manufacturers' panels. Whether it is a new installation or an upgrade to a current system, the SmartCom Pro range provides a gateway to primary alarm communications with your chosen alarm receiving centre (RAC), regardless of the intruder panel fitted.
SmartCom ProThe SmartCom Pro (CEN-0001) is an intelligent communicator designed to connect any manufacturer panel with digital outputs for alarm signalling via Texecom Monitor. When used with Texecom Premier Elite systems, it unlocks the full suite of digital services; Texecom Connect, Texecom Cloud and Texecom Monitor. Open up the benfits of Texecom Digital Aervices has never been easier with quick and easy operation via either a Wi-Fi or hardwired ethernet connection. SmartCom Pro 4GTake you next security installation to a higher-level with the enhanced SmartCom Pro 4G (CEP-0001) communicator, the aadvanced gateway communication device for alarm signalling from any manufacturers panel with digital outputs. Boasting enhanced connectivity across all 4G bands the new SmartCom Pro 4G is the ideal communicator. SmartCom Pro DRSmartCom Pro DR (CEQ-0001) benefits from dual radio communications ensuring it intelligently selects the two best networks oeprators available in that area for alarm signalling. Enjoy peace of mind with a consistently strong and stable connection regardless of the application location. |
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Now Even Smarter
SmartCom Pro is built around flexibility and resilence, giving installers a single communicator that adapts to almost any alarm signalling requirement.
- The range supports multiple connectivty options, including ethernet and Wi-Fi on selected models, allowing installations to suit the site rather than the cabling available.
- For high-risk or mission-critical environments, SmatCom Pro DR delivers true redundancy through dual moderns, multiple mobile network operators and roaming SIMs, maintaining communication across seperate networks for maximum reliability.
- Extensive configuration is possible trhough ten programmable input pins and four configurable outputs, enabiling tailored event signalling and system responses. A wide 11-30V power input supports use across varied applications, while full serial integration with Texecom Premier Elite systems ensures seamless operation.
- Universal compatability with any panel using digital outputs further extends SmartCom Pro's value, making it a highly versatile communicator for both upgrades and new installation.
Videcon Support
We are fully committed and equipped to support installers at every stage of the SmartCom Pro lifecycle. Whether you're deploying CEN-0001, CEP-0001 or CEQ-0001 units, our Technical Team delivers expert configuration guidance, connectivity troubleshooting and full commissioning support.
Post-installation assistance is included as standard, covering firmware updates, ARC integrations, fault finding and ongoing system optimisation. Our technical specialists are available Monday to Friday, 9 am - 5:30 pm, ensuring reliable support whenever it's needed.
We also host regular training events across our four UK offices, alongside bespoke one-to-one sessions for deeper technical insight. Installers can further benefit from specialist guidance through our Solutions Team, led by Jack Stubbs, supporting the design of high-resilience connectivity architectures, dual-radio deployments and optimal product selection for each project.
Find out how we can support your next installation: https://videcon.co.uk/support/
Conculsion
The Texecom SmartCom Pro range represents a leap forward in communicator intelligence, connectivity and installer-friendly features. It's support for multiple panels, diverse signalling paths, secure remote managements and professional monitoring makes it ideal for both upgrades and new installations. Videcon stands ready to enahance installers' journey with technical expertise, training and dedicated support.
For those looking to modernise security systems and unlock new service opportunities, Videcon & Texecom SmartCom Pro from a perfect partnership.